MAJOR LIT POLICIES
Booking Policies
Effective August 7, 2026
Booking Deposit
A 10% deposit is required to reserve an appointment with Major Lit. The deposit is credited toward the total price of the booked service.
The remaining balance is due according to the payment terms displayed during booking.
Rescheduling
Clients may transfer their deposit to a new available appointment one time by providing at least 24 hours’ notice. Additional rescheduling requests may require a new deposit.
Cancellations
Cancellations made at least 24 hours before the scheduled appointment may receive a refund of the deposit or transfer it to another available date.
Cancellations made less than 24 hours before the appointment will result in the deposit being forfeited. A new deposit will be required to schedule another appointment.
Late Arrivals
A client arriving late may receive only the time remaining in the original appointment. The service price will not be reduced because of the client’s late arrival.
A client who has not arrived or contacted Major Lit within 15 minutes after the scheduled start time may be considered a no-show. Major Lit may cancel the appointment when the remaining time is insufficient to perform the service properly.
No-Shows
Clients who miss an appointment without notice will forfeit their deposit and must submit a new deposit before booking another appointment.
Major Lit Cancellations
If Major Lit must cancel an appointment, the client may transfer all payments to another available date or receive a full refund of the amount paid.
Client Responsibilities
Clients must provide accurate contact information and arrive prepared according to the service instructions. Failure to provide required materials or preparation may reduce the available service time or require rescheduling.
Agreement
By booking an appointment and submitting payment, the client acknowledges that they have read and agreed to this policy.
Questions
Questions may be submitted through the Contact/Inquiries page.